Privacy Policy - Siopywerin

Siopywerin (“we,” “our,” or “us”) is firmly committed to protecting the privacy and personal data of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services, including through our website siopywerin.com. We are dedicated to maintaining a privacy-first approach that upholds the highest standards of data protection in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable laws.

1. Introduction

At Siopywerin, the safeguarding of your personal information is a matter of principle. We respect your right to privacy and are committed to the secure and transparent handling of your data. This Privacy Policy is designed to give you a comprehensive understanding of how your information is processed and the choices available to you.

2. Scope of Policy and Data Controller

This Privacy Policy applies to all visitors, users, and others who access or use the services provided by Siopywerin through its website (siopywerin.com). The data controller responsible for determining the purposes and means of processing your personal data is Siopywerin. If you have any questions regarding this policy or the processing of your information, please reach out to us at [email protected].

3. Categories of Data Processed

We may collect and process the following categories of personal data:

a. Usage Data
Includes information about your interactions with our website, such as browser type, device identifiers, IP addresses, referring URLs, access times, and session data.

b. Account Data
If you register or create an account, we collect information that includes your name, email address, billing and shipping address, and contact number.

c. Profile Data
Preferences, purchase history, browsing behavior, wish lists, and any other selections that help us personalize your experience.

d. Communication Data
Includes correspondence sent to and received from us (e.g., support inquiries, feedback, contact forms, and customer service interactions).

e. Technical Data
Includes device type, operating system, browser version, screen resolution, and system configurations relevant to your use of our Services.

f. Transaction Data
Information connected to orders and payments, such as billing details, shipping information, order history, and fulfillment status.

g. Preference Data
Includes user marketing preferences, subscription settings, and indicated interests related to our products or campaigns.

4. Legal Bases for Processing

We process your personal data based on one or more of the following legal grounds, as required under the GDPR:

– Legitimate Interest: where processing is necessary for the operation, improvement, and security of our services.
– Contractual Necessity: to perform a contract with you or take steps at your request before entering into such a contract.
– Consent: where you have explicitly given consent to receive marketing communications or permit cookies, which you may withdraw at any time.
– Legal Obligation: to comply with applicable statutory or regulatory requirements.

For users covered under the CCPA, the data we collect may be considered personal information. We do not sell your personal information.

5. Your Rights

Under applicable data protection laws, you may have the following rights:

– Right of Access: You may request confirmation as to whether we process your personal data and, if so, receive a copy.
– Right to Rectification: You can request the correction of inaccurate or incomplete data.
– Right to Erasure: In certain circumstances, you may request that we delete your personal information.
– Right to Restriction: You may ask us to restrict processing where accuracy is contested, processing is unlawful, or you have objected.
– Right to Data Portability: You can obtain your data in a structured, commonly used, machine-readable format and have the right to have that data transferred to another controller.

To exercise any of the above rights, please contact us at [email protected].

6. Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk associated with the processing of your data. These include encryption of data in transit and at rest, access controls to limit data access to authorized personnel only, regular data backups, ongoing information security training, and threat monitoring.

7. International Transfers

Where your personal data is transferred outside of the European Economic Area (EEA) or other jurisdictions with comprehensive data protection laws, we ensure such transfers are protected by appropriate safeguards, including the use of Standard Contractual Clauses approved by the European Commission or other lawful transfer mechanisms consistent with GDPR and CCPA requirements.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

– Usage Data: retained for up to 12 months for analytics and security.
– Account Data: retained as long as your account is active and for up to six years thereafter for legal and audit purposes.
– Communication Data: retained for five years after the closing of the support ticket or interaction.
– Transaction Data: retained for seven years to comply with tax and financial regulations.
– Marketing Preferences: retained as long as consent is active or until withdrawn.

We may retain anonymized or aggregated data for longer periods for statistical purposes.

9. Cookie Policy

Our website uses cookies to enhance your experience. These small files are placed on your device and serve various purposes:

– Essential Cookies: Necessary for the operation of the website.
– Functional Cookies: Enable enhanced functionality and personalization, such as language preference and saved preferences.
– Analytical Cookies: Help us understand traffic patterns and usage via tools like Google Analytics.
– Performance Cookies: Improve user experience by monitoring performance and load time.

10. Cookie Management and Compliance

In compliance with GDPR and CCPA, we provide clear mechanisms to manage your cookie preferences. Upon your first visit to siopywerin.com, you will have the ability to accept or customize cookie settings through a cookie banner. You may update or withdraw your consent at any time through our site’s cookie management tool or by adjusting your browser settings. Opting out of certain cookies may affect site functionality.

11. Children’s Privacy

Siopywerin does not knowingly collect or solicit personal information from children under the age of 13. If we discover that such data has been collected without verified parental consent, it will be promptly removed. If you believe a child under 13 has provided us with personal data, please contact us at [email protected].

12. Policy Updates and Notifications

We may update this Privacy Policy from time to time in order to reflect changes to our practices, legal requirements, or operational adjustments. We will notify users of material changes through our website or via email where appropriate. We encourage periodic review of this policy to remain informed about how we protect your data.

13. Contact Us

For any inquiries, concerns, or requests related to your personal data or this Privacy Policy, please contact our privacy team at [email protected]. We will address your inquiry in accordance with applicable privacy laws.

We are committed to full compliance with all applicable privacy regulations and to providing you with transparent control of your personal data. Should you have any concerns about how your information is handled, please contact us at [email protected].